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OceanBase

A unified distributed database ready for your transactional, analytical, and AI workloads.

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DEPLOY YOUR WAY

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The best way to deploy and scale OceanBase

OceanBase Enterprise

Run and manage OceanBase on your infra

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OceanBase Community Edition

The free, open-source distributed database

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Open source AI native search database

Customer Stories

Real-world success stories from enterprises across diverse industries.

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    os_observer_not_exist

    Last Updated:2026-04-16 03:36:04  Updated
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    What is on this page
    Description
    Principle
    Alert rule
    Alert information
    Alert templates
    Impact on the system
    Possible causes
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    Description

    This alert is triggered if the observer process on a monitored OBServer node does not exist.

    Principle

    Parameter
    Value
    Metric observer_process_exists
    Source This metric is a basic host monitoring metric. To check whether any observer process exists,
    you can run ps -ef\|grep -w observer\|grep -v grep\|wc -l to return the number of observer processes in the system.
    Collected metric process_exists
    Metric expression min(process_exists{name="observer",@LABELS}) by (@GBLABELS)
    Collection cycle 1 second

    Alert rule

    Metric expression
    Metric description
    Default threshold
    Detection cycle
    Time before clearance
    observer_process_exists == 0
  • 0: The process does not exist.
  • 1: The process exists.
  • 0 10 seconds 5 minutes

    Alert information

    Trigger method
    Alert level
    Scope
    Based on the expression of the metric Critical Server

    Alert templates

    • Overview
      • Template: ${alarm_target} ${alarm_name}
      • Example: ob_cluster=obcluster-1631964370:svr_ip=xxx.xxx.xxx.xxx. The observer process does not exist.
    • Details
      • Template: Cluster: ${ob_cluster_name}. Host: ${host}. Alert: The observer process does not exist.
      • Example: Cluster: obcluster-1. Host: xxx.xxx.xxx.xxx. Alert: The observer process does not exist.

    Impact on the system

    • For a single-replica system, system services will be unavailable if the observer process does not exist.
    • For a multi-replica OceanBase cluster, the availability of the cluster may be compromised if the observer process on an OBServer does not exist. For example, the number of zones changes from 3 to 2, or the number of Internet Data Centers (IDCs) in the same region changes from 3 to 2.

    Possible causes

    The OBServer node is unexpectedly restarted. For example, the observer process is killed when the system resources are insufficient.

    Solutions

    1. Reload the observer process when it unexpectedly exits. You can execute the alert clearance plan to handle the alerted issue. For more information, see Execute the alert clearance plan.

      Notice

      You can reload the observer process only once within 12 hours since the event occurs.

    2. Check whether the basic monitoring metrics of the host, such as the memory usage, CPU utilization, load, and disk usage, are as expected.

    3. Check whether a large number of ERROR log records exist in the runtime log of the OBServer node.

      tail -10000 /home/admin/oceanbase/log/observer.log.wf | grep ERROR | wc -l
      

      If yes, contact OceanBase Technical Support.

    4. Check the OS logs. Search for the keyword "error" in the /var/log/messages log file and check the returned information.

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