Legal Documents

OceanBase Cloud Services Agreement

This Agreement sets out the terms and conditions that govern your access to and use of the OceanBase Cloud Services
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Service Level Agreements

The SLAs set out the service guarantees we commit to meet
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OceanBase Data Processing Addendum

This Addendum sets out data protection requirements regarding the processing of Customer Personal Data for the purpose of providing OceanBase Cloud Services
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Acceptable Use Policy

This Policy sets out the use standards that Customer must comply with.
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List of Subcontractors and Affiliates

This list shows the subcontractors we engage and our Affiliates who may provide products or services
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Export Control Law

This summary sets out the control law and compliance rules that OceanBase will comply with
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OceanBase Ticket System Terms of Use

This Agreement sets out the terms and conditions that govern your access to and use of the OceanBase Ticket System.
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OceanBase Cloud Support Plans and Policies

This Agreement sets out the terms and conditions that govern your access to and use of the OceanBase Support Services.
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