Retry a ticket or sub-ticket

If an O&M ticket fails, you can retry the failed steps. This operation applies to an O&M ticket or its sub-tickets.

Limits

OceanBase Migration Service (OMS) allows you to retry a ticket in the Failed state.

Procedure

1. Log on to the OMS console.

2. In the left-side navigation pane, choose OPS & Monitoring > O&M Tickets.

3. Search for a specific O&M ticket by operation type, creation time, operation object, or operator.

4. Click the ID of the target O&M ticket to go to its details page.

5. Retry the ticket or its sub-ticket.

   • Retry the ticket: Click Retry in the upper-right corner of the Tasks tab.

   • Retry a sub-ticket: Click Retry in the Actions column corresponding to the sub-ticket.

6. In the dialog box that appears, click OK.