Locked user

This topic describes errors related to a locked user and the troubleshooting procedure.

Error: ERROR 3118

Error code

• Error code in OceanBase Database: 5039

• MySQL error code: 3118

Error messages

ERROR 3118 (HY000):User locked

Example

When you log on as the ny1 user, this error is returned, indicating that this user is locked.

[admin@k08j13249.eu95sqa /home/admin]
$obclient -h10.10.10.1 -P2881 -uny1@MySQL -p**8*** -A
obclient: [Warning] Using a password on the command line interface can be insecure.
ERROR 3118 (HY000): User locked

Troubleshooting procedure

1. Log on as the root user.

   [admin@k08j13249.eu95sqa /home/admin]
   $obclient -h10.10.10.1 -P2881 -uroot@MySQL -p_***2***_ -A
   Welcome to the OceanBase.  Commands end with ; or \g.
   Your OceanBase connection id is 3221583849
   Server version: OceanBase 4.0.0.0 (r100000172022101218-6ab80a3950710941946c004d805fcfded7a4aa2c) (Built Oct 12 2022 18:43:39)
   
   Copyright (c) 2000, 2018, OceanBase Corporation Ab and others.
   
   Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.
   

2. Unlock the ny1 user.

   obclient> ALTER USER 'ny1' account UNLOCK;
   Query OK, 0 rows affected
   

3. Log on as the ny1 user again.

   [admin@k08j13249.eu95sqa /home/admin]
   $obclient -h10.10.10.1 -P2881 -uny1@MySQL -p**8*** -A
   Welcome to the OceanBase.  Commands end with ; or \g.
   Your OceanBase connection id is 3221583849
   Server version: OceanBase 4.0.0.0 (r100000172022101218-6ab80a3950710941946c004d805fcfded7a4aa2c) (Built Oct 12 2022 18:43:39)
   
   Copyright (c) 2000, 2018, OceanBase Corporation Ab and others.
   
   Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.