Impact on the system
This alert affects the real-time performance of data synchronization. If this alert is left unhandled for a long time, the migration project cannot be recovered.
Possible causes
The source and destination databases are not properly configured.
Privileges are not properly assigned.
The network is disconnected.
Other special circumstances have occurred.
Solution
Go to the details page of the data synchronization project, and click View Component Monitoring in the upper-right corner to view the timestamp information of the store and connector components.
If the store has a high latency, check for information about errors or exceptions in its logs.
If the timestamp information of the store is basically in real time but the connector has a high latency, check the logs of the connector for error or exception information.
If no specific error message is found, provide the symptoms and component logs to Technical Support of OMS Community Edition.
